• Key Global Trends in Enterprise Communications
• A Perspective on the MENA Enterprise Communication Market
• Key Enterprise Applications Overview
• Telcos Go-To market Approach to capture the opportunity (Segmentation, channels, customer service)

Hadi Raad, Principal, Booz and Co, Lebanon

• What is SEHA HIS?
• Why SEHA Chose One Centralized Environment
• The importance of establishing a Clinically Lead Governance Model
• Benchmarking SEHA HIS against the best - introduction to the HIMSS Analytics Model

Donna McCormick, Enterprise HIS Program Manager, SEHA, UAE

• Implementation of ICT infrastructure and integrated clinical application at National Trauma Centre (Khoula Hospital, Oman)
• Empowering a national e-health strategy based on collaboration between multiple care facilities across the country
• Leveraging information, enhancing collaboration and thereby transforming patient care experience
• Quantified Return on Investment (ROI) achieved as a result of implementation of above

Abdul Rahman Al Tauqi, Director General of Information Technology, Ministry of Health, Oman
Gautam Dey, CEO, IMTAC, UAE

• Our strategic niche
• Would we would have implemented this differently
• Benefits we have gained
• Looking at the next 5 years

• Deploying a high performance infrastructure
• Support bandwidth intensive applications:
• PACS, VoIP, EMR
• Cost effective multicast routing, security and standard protocols

Contribution of PhoneGuard Telephone Management and Billing System to the Hospitality Industry and the Large Scale Organizations

Adnan Ghanem, Managing Director, Pronet, UAE