The New Economy: Capturing the Next Growth Phase in a Convergent Future
Jeremy Foster, Marketing Director, Ericsson Middle East, Dubai, UAE.
Jeremy Foster joined this industry some 12 years ago working for Ericsson in New Zealand. After spending 5 years at Ericsson in mostly technical roles Jeremy left Ericsson to join Vodafone in Sales and Marketing roles predominantly in the enterprise and business segment. After 5 years at Vodafone Jeremy undertook to travel abroad and landed in Abu Dhabi in the UAE to undertake the role of Marketing Director for Ericsson in the Middle East , by far the most exciting place to be in the world.

Keeping Mobile Operators in the FMC Picture
Dr. Tim Helstrip, VP of Business Development, Tango Network
Dr. Tim Helstrip, VP Business Development - EMEA at Tango Networks, has more than 20 years experience in mobile communications and solutions consultancy worldwide, including blue chip experience in both the UK and the US.  Dr. Helstrip is responsible for business development activities for Tango Networks throughout the EMEA region.  Previously, Dr. Helstrip was Executive Vice President for Solutions at Marconi in the UK, responsible for creating new product and service offerings from products brought to the group through its aggressive acquisition strategy of the late 1990s.  As head of mobile communications in the US for Cap Gemini, he was instrumental in rebuilding the sector strategy consultancy practice.  This was built on his previous successes with Cap Gemini achieved by introducing the innovative Telco-in-a-Box (TIB) mobile operator fast-track development solutions into India, Russia, Indonesia and Eastern Europe. He has also had hands-on senior marketing and management experience with large and small companies at all management levels including as CEO of both his own successful start-up and a £21m venture-backed management buy-in. Dr. Helstrip is a Chartered Marketer with an MBA from Henley Management College and has recently received his Doctorate in Business Strategy looking at how VC-backed start-up companies can best bring new products into new, international markets.

Billing for Competitive Advantage: Using Billing Data and the Process as Part of  And Effective Marketing Strategy
Stefan Omlor, Chief Commercial Officer, Mobile Operator Alfa, Beirut, Lebanon
Mr. Omlor is born 1957. He graduated in mathematics and computer science and he started his carrier as software engineer and project manager. Afterward he took a position as marketing manager at BOSCH. Then he joint Detecon International. He was assigned to several managerial positions of Telecom Operators mainly in Middle East and Africa. Since 2004 he is Chief Commercial Officer of Alfa, a GSM operator in Lebanon.

Increasing Revenue in Pre-paid
Ersin Galioglu, Chief Operations Officer, XIUS-bcgi, USA
As chief operating officer, Mr. Galioglu is responsible for the management of the XIUS-bcgi worldwide sales and business organization and directing all activities relating to the sale and marketing of XIUS-bcgi products and services.  As chief operating officer for the former bcgi, Mr. Galioglu oversaw the development and delivery of the company’s products and services.

Mr. Galioglu joined bcgi in 1997 as a financial analyst and held various management roles in the finance organization including vice president and general manager of Real Time Billing.

Mr. Galioglu holds a bachelor's degree in engineering from Istanbul Technical University, an MBA in finance from Bentley College and a Master of Science in telecommunications from Boston University.

Reducing Revenue Leakage through Effective IT Change Management

• Revenue Leakage and its relationship with IT Change Management Process and Procedures
• Benefits of  Change Management According to the Best Practices of ITIL and ISO20000
• Implementing ITIL’s Change Management  in a Dynamic Telco Environment

Hanadi Balbisi, IT Service Management Specialist, Zain, Amman Jordan
My name is Hanadi Balbisi; I’m an IT Service Management Specialist for Zain Jordan with hands-on experience in IT Service Management processes’ implementation according to best practices.
I am ITIL certified, with previous experience in Revenue Assurance, knowledge in the end to end billing systems involved and solutions-oriented with notable success directing the process of Change Management and other ITIL processes like incident and problem management to support the Telecommunication’s dynamic environment.

Examining the threat Landscape in the Middle East
Gareth Maclachlan, Chief Operating Officer, AdaptiveMobile, UK
Gareth Maclachlan is founder and Chief Operating Officer at AdaptiveMobile, where he oversees the company’s global market strategy and client relationships. Gareth’s experience includes serving as a Principal Consultant for PWC, the world’s largest professional services firm, where he led projects for the UK Home Office, National Criminal Intelligence Service, Interpol and other UK and European security bodies to assess and respond to the emerging national threats from the Internet. Prior to AdaptiveMobile, Gareth was the Wireless Investment Director at VC company ETF Group.

Strategies for increasing Mobile Data Roaming

• Regulations and Its Direct and Indirect Consequences
• Developing New Pricing Models 
• Evaluating Impact of Regulation on Competition

Bernd Hoogkamp, Head of mobile Community, TeliaSonera International Carrier, Amsterdam, Netherlands
Bernd Hoogkamp joined Teliasonera International Carrier in 2005. Bernd has close to 10 years experience in the Telecommunications industry in various roles within wholesale, interconnection and the regulatory field. Prior to joining TeliaSonera International Carrier Bernd worked as Interconnect Manager at Orange Netherlands. Prior to Orange Netherlands, Bernd held several Interconnect, wholesale and sales related positions in various companies in the Netherlands. Bernd holds a Bachelors degree in International Business and languages from the Hogeschool Arnhem en Nijmegen in The Netherlands.

Web 2.0 on Your Mobile: Leveraging User Generated Content in the Arab World
Ahmed Nassef, Vice President, Maktoob Group/ General Manager, Maktoob.com
Ahmed Nassef is Vice President of the Maktoob Group and General Manager of Maktoob.com, the Arab world’s leading Web portal and online community. 

With over twelve years of professional experience in marketing management and consulting both in the US and the Arab world, Ahmed has specialized in the implementation of direct marketing, response-based techniques to maximize the profitability of customer relationships, both online and through traditional media.

The Mobile Web: The New Browsing Generation

• Mobile Web in 2010
• Web Based Applications
• Web Applications for the Next Generation
• Removing Barriers

Jon S. von Tetzchner, Co-Founder and CEO, Opera Software, Norway
Jon S. von Tetzchner, along with colleague Geir Ivarsøy, developed a Web browser while working for Norwegian Telecom Research (Telenor) in 1994. In 1995 they together founded Opera Software and launched their first browser to the public in 1996. Appointed a Young Global Leader by the World Economic Forum in 2005, von Tetzchner is currently the CEO for Opera Software, and is a knowledgeable speaker on numerous topics

Telecom transformation and the operator challenges
Bill Lixucheng, Chief Marketing Officer, Huawei Technologies, UAE.
Bill Lixucheng is the Chief Marketing Officer for Huawei Technologies UAE handling the Etisalat Group amidst his other responsibilties.
He has had a thorough 10 years hard-core experience in Huawei in various key positions. His work demanded that he travel extensively and he has had the opportunity to interact with few of the top-tier operators in the world. This includes his recent assignments with Deutshe Telecom, Telefonica, Telecom Italia, Vodafone etc. His expertise in the field of Fixed Mobile convergence is commendable.

He is now based in UAE and has endeavored to share his international telecom knowledge to this region.